"Thank you Tom and Travis with Advanced Thermal Solutions for installing the wall mount air conditioning unit! Friendly, professional, knowledgeable service we will always come back to!"
—Vintage Customs and Collision, Inc."Two years ago we had Advanced Thermal Solutions install central air conditioning and replace our old furnace.
They finished the job at the estimated cost and ahead of schedule. They came out twice the first year for service checks at no cost - once when it was time to turn on the furnace and again in the spring for the air conditioner. That first year we had problems with electrical and our crawl space flooding - they came out each time in a very prompt manner and helped us get it working again, even when it was clearly not their fault (like when our crawl space flooded). When we went to turn on on the air conditioner this spring, it would not work - they came out that same day and it needed a new pump. The gentlemen drove 30 miles each way to get the part and fixed it the same day!
They are VERY professional, courteous, and competent and they care about customer service even after the original job is completed. They are not the cheapest... but in this case you definitely get what you pay for."
"I wanted to take a minute and say thank you for all of the work that you did on my family's home. Since we purchased our home, our heating and cooling has never worked right. In the winter, our master bedroom would be freezing even with the heater cranked up. And in the summer time, if the heat was over 90 degrees, we would have to shut off our A/C as it would just quit working. As you can imagine, it was very frustrating and hard to watch my family suffer.
Since Paul's initial repair on our heater to the repair of the duct work, and the installation of the new Trane A/C unit, all repairs have made a huge difference in our home. Thank you so much for taking the time to do the job correctly, and to help save my family from being miserable. I am actually excited for snow, just so we can how much better the heating will work with the new ducts. I do not know if you are often complimented for your work, or if your customer express gratitude for what you do. But I would like to say thank you again for helping make our home a comfortable place to be.
You have earned a loyal customer,"
—Larry K.